![]() This helps with white screen -> crash issues ini file (in Tera/Client/Config/S1Option.ini change SCREENMODE=0 to either 1 or 2). You might need to adjust it before starting the game client - either in your GPU's control panel and/or game settings. See what resolution the game is set to run with.Bear in mind 'an error has occurred' could also relate to having your account temporarily blocked for various reasons, including the use of a VPN or ping optimisers, IP changes (logging in from another country), your payment method.Use the so called 'Google DNS' - it might help with IPv6 connection problems.Disable GPU bridging - for those of you who might have 2 graphics cards.So phone them up and ask them about these ports: TCP 7801 to 7810, TCP 80, TCP 443, TCP 4566 If you've eliminated the IPv6 possibility, then it's either a firewall or blocked ports on your ISP's side. As described at 3:43, to determine whether your ISP is blocking some ports, you can use a mobile Internet connection.Double check your Windows updates in case you're using some 'lighter' version.You can use Driver Booster for example (free version) Here are a few alternative things for you to (re)consider while troubleshooting your launcher problem(s) that I've come across since publishing this guide: Read below for info not included in the video. If you'd rather get support by Gameforge, then by all means write to them instead. ![]() If for some reason you find this too complicated, although – believe me – it's not as bad as it sounds, and would like one-on-one assistance via TeamViewer, drop me a message here. ![]() I've been helping random players in recent months overcome installation and patching issues and I believe the present video covers the most commonly occurring problems. Hope you're not fooled to seek help there because you'll just be told to stfu by moderators and to write to Support.įollowing the recent Steam release of TERA Europe and a new class coming down the line, I think it's high time I made a launcher troubleshooting video guide. I won't be reading the official forum because it's simply unreadable after the recent downgrade they performed without warning. You can message me on Discord if you need help with something, especially over the weekend when Gameforge Support can't be bothered to work. To avoid losing your progress by creating a separate account, make sure you've linked your Steam created account to the Gameforge website before starting on that server. "Classic" EU server Visionmaker update ()Bear in mind you will not be able to play on the so called classic server via Steam. ![]()
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